Capabilities 公司专长

Quality Assurance System 质保体系

We believe that the quality and efficacy of our products are integral to our continued business growth and hence we attribute high priority to quality control. We have implemented stringent quality control procedures at each stage of our manufacture process. Our factories are GMP (Good Manufacturing Practices)-certified by the Health Sciences Authority of Singapore with respect to our manufacture process.

In addition, our quality control department staff has been trained in the area of quality control in accordance with the relevant national and industrial standards. The company also conducts periodic staff training, internal audits of management and operational systems, product and environmental inspections. The following are some of the quality control procedures carried out at 3 key stages of our manufacture process to prevent cross-contamination and mixing up of products:

Raw Material Quality Control

We carry out strict internal quality control checks on the raw materials used in our manufacture process. We use only reputable suppliers of raw materials based on our vigorous assessment of their business operations, accreditations conferred from the relevant authorities, quality control certifications, quality and price of raw materials. Samples of incoming raw materials are selected on a random basis by our quality control team for repeat checking to ensure that these raw materials meet our specifications and quality standards. Retention samples from each and every raw material from every batch is stored in a controlled climate for traceability purposes.

Manufacturing Process Quality Control

We carry out visual inspection and weight measurement tests on products at intermediate stages of the manufacture process. These intermediate quality control checks provide control points where defects in the quality of our products may be discovered. All in-process manufacturing equipment are calibrated and maintained at scheduled time intervals. In addition, our HVAC (High Ventilation Air Conditioning) System ensures that our clean rooms are strictly controlled in terms of temperature, humidity, air ventilation, cleanliness and air pressure to ensure proper exposure and storage conditions of products.

Finished Products Quality Control

Finished products are subject to both visual inspection by members of our quality control personnel before being sent to an external approved laboratory for chemical testing, which encompass testing for microbial, yeast, mould and bacteria. Only products that meet visual and chemical specifications are released for sale. In addition, random samples are taken from the finished products and are subject to similar tests conducted during the product manufacture stage. From the sourcing of raw materials, to the manufacture of products, to the prompt and on schedule delivery of products, to end retailers or buyers, we are committed to providing the best to our customers.

公司坚信：产品的优质和疗效是实现可持续发展的必备条件，因此，质量控制是首要任务。生产过程中的每一个步骤都要经过严格的质量把关，其生产工艺已通过新加坡卫生科学局的GMP认证。

另外，质控部的工作人员均受过专业培训，深谙相关国家和行业标准。公司还定期组织职员培训、内部审查管理及运作体系、检验产品和监测环境。为了防止产品的交叉污染和混杂不清，生产过程的3个关键步骤都有相应的质量控制流程：

原材料的质量控制

生产中使用的原材料须通过严格的内部质量控制和检查。公司只选用有良好声誉的供应商，入选的供应商必须通过严格的考核，内容包括：业务运营情况、相关机构的推荐、质量控制体系认证以及原材料的质量和价格。负责质量控制的工作人员对进厂的原材料随机抽样，反复查验，以确保其符合规格并达到要求。每一种原材料的每批货都要抽样检查，样品随后保存在可控温度下，以做样品跟踪。

生产过程的质量控制

在生产过程中，产品要经过目视检查和重量检测，其间会暴露出一些控制点，从而使得产品质量存在的缺陷有机会显现出来。生产中使用的所有设备都是每隔一段时间就进行调整和维护。另外，工厂配备了高通风空调 (HVAC)系统，无菌室的温度、湿度、空气通风、洁净度和气压均能得到严密的控制，从而确保产品得到适宜的开放存储条件。

成品的质量控制

质控部的工作人员对成品进行目视检查，然后交由经核准的外部实验室做化学检验，包括微生物、酵母菌、霉菌和细菌的检测。只有顺利通过目视检查和化学检测的产品才能进入市场。另外，成品也会被随机抽样，以进行类似于生产过程中所做的检测。

从原材料的选用、产品的生产和快速准时的发货，一直到终端零售商或买主，在这整个过程中公司都致力于将最好的产品呈现给客户。